--- title: Platform as a Product Meetup — Armakuni description: "Unleashing Success: The Power of Product Mindset & Customer-Centricity in Platform as a Product Armakuni people, Zenon Hannick and Faye Benfield talk about Platform as a product in the context of our clients and how we have helped them on this journey." image: https://uk.armakuni.com/hubfs/Imported_Blog_Media/photo-from-elena-lightfoot-2-4.jpeg --- [![Copy+of+2554+Armakuni–Mark+(Outline–RGB)](https://uk.armakuni.com/hs-fs/hubfs/Copy+of+2554+Armakuni%E2%80%93Mark+(Outline%E2%80%93RGB).png?width=683&height=476&name=Copy+of+2554+Armakuni%E2%80%93Mark+(Outline%E2%80%93RGB).png "Copy+of+2554+Armakuni–Mark+(Outline–RGB)")](http://www.armakuni.com) - [What We Do](https://www.armakuni.com/what-we-do/) - Who We Help - [Finance](https://www.armakuni.com/who-we-help/finance/) - [Healthcare](https://www.armakuni.com/who-we-help/healthcare/) - [Supply Chain](https://www.armakuni.com/who-we-help/supply-chain/) - [Telecom](https://www.armakuni.com/who-we-help/telecom/) - [Entertainment and Marketing](https://www.armakuni.com/who-we-help/entertainment-and-marketing/) - Where We Help - [Consulting](https://www.armakuni.com/where-we-help/consulting/) - [Accelerated Delivery](https://www.armakuni.com/where-we-help/accelerated-delivery/) - [Cloud with AWS](https://www.armakuni.com/where-we-help/cloud-with-aws/) - [Gen AI and ML](https://www.armakuni.com/where-we-help/gen-ai-and-ml/) - [Data Engineering](https://www.armakuni.com/where-we-help/data-engineering/) - [Client Outcomes](https://www.armakuni.com/client-outcomes/) - [About](https://www.armakuni.com/about-us/) - [The AK Way](https://www.armakuni.com/the-ak-way/) - [Insights](https://www.armakuni.com/insights/) [GET IN TOUCH](https://www.armakuni.com/get-in-touch) - [What We Do](https://www.armakuni.com/what-we-do/) - Who We Help - [Finance](https://www.armakuni.com/who-we-help/finance/) - [Healthcare](https://www.armakuni.com/who-we-help/healthcare/) - [Supply Chain](https://www.armakuni.com/who-we-help/supply-chain/) - [Telecom](https://www.armakuni.com/who-we-help/telecom/) - [Entertainment and Marketing](https://www.armakuni.com/who-we-help/entertainment-and-marketing/) - Where We Help - [Consulting](https://www.armakuni.com/where-we-help/consulting/) - [Accelerated Delivery](https://www.armakuni.com/where-we-help/accelerated-delivery/) - [Cloud with AWS](https://www.armakuni.com/where-we-help/cloud-with-aws/) - [Gen AI and ML](https://www.armakuni.com/where-we-help/gen-ai-and-ml/) - [Data Engineering](https://www.armakuni.com/where-we-help/data-engineering/) - [Client Outcomes](https://www.armakuni.com/client-outcomes/) - [About](https://www.armakuni.com/about-us/) - [The AK Way](https://www.armakuni.com/the-ak-way/) - [Insights](https://www.armakuni.com/insights/) [GET IN TOUCH](https://www.armakuni.com/get-in-touch) # Platform as a Product Meetup Nov 21 Written By [Admin](https://uk.armakuni.com/admin)   ![](https://images.squarespace-cdn.com/content/v1/6273c7fb31345321ac5c308b/2385ff67-b11c-487e-92a5-37411ae6b304/photo-from-elena-lightfoot-2.jpeg) ### Armakuni on stage, talking with passion about the world we love! https://www.meetup.com/platform-as-a-product-meetup-london/ **Talk 3 - Unleashing Success: The Power of Product Mindset & Customer-Centricity in Platform as a Product (**[**Zenon Hannick**](https://www.linkedin.com/in/zenonhannick/)**, **[**Faye Benfield**](https://www.linkedin.com/in/faye-benfield/)**)** Far too often, platform teams get lost in the technical maze, obsessing over implementation details. The 'build it and they will come' mindset prevails, often to the detriment of the end user. Neglecting customer needs and overlooking the primacy of end users can turn internal platforms into, at best, reluctantly accepted tools and, at worst, unused white elephants. Join Zenon and Faye as they guide you through their journey of instilling a Product Mindset and customer-centric thinking during a transformative internal platform project for a financial services company. Using an enabling team model, they catalysed cultural and behavioural shifts that transformed user interactions and stakeholder engagement. The result? A surge in adoption, thrilled customers, and remarkable return on investment. Get ready to discover the keys to platform success, where the end user takes centre stage, and the impact is nothing short of extraordinary. Source: [https://www.meetup.com/platform-as-a-product-meetup-london/](https://www.meetup.com/platform-as-a-product-meetup-london/)     [ Armakuni Sponsors Seacon 2019](https://uk.armakuni.com/events/seacon-2019) [PHP Conf - Pairing, Sharing, Caring ](https://uk.armakuni.com/events/php-conf-pairing-sharing-caring) ## Get In Touch [CONTACT US](https://uk.armakuni.com/get-in-touch) Armakuni 124 City Road London, EC1V 2NX ![cyber-essentials-plus-badge-high-res.png?format=2500w](https://uk.armakuni.com/hs-fs/hubfs/Imported%20images/cyber-essentials-plus-badge-high-res.png%3Fformat=2500w.png?width=200&height=199&name=cyber-essentials-plus-badge-high-res.png%3Fformat=2500w.png) ![Armakuni_2021_Certification_Badge](https://uk.armakuni.com/hs-fs/hubfs/Imported%20sitepage%20images/Armakuni_2021_Certification_Badge.png?width=200&height=200&name=Armakuni_2021_Certification_Badge.png) ![CCS_WHITE_Supplier_AW_300dpi](https://uk.armakuni.com/hs-fs/hubfs/Imported%20sitepage%20images/CCS_WHITE_Supplier_AW_300dpi.png?width=200&height=161&name=CCS_WHITE_Supplier_AW_300dpi.png) ![Untitled+design-2](https://uk.armakuni.com/hs-fs/hubfs/Imported%20sitepage%20images/Untitled+design-2.png?width=200&height=200&name=Untitled+design-2.png) - [Privacy Policy](https://uk.armakuni.com/privacy-policy) - [Modern Slavery](https://uk.armakuni.com/modern-slavery) - [Carbon Footprint](https://disclosure.positiveplanet.uk/armakuni/) --- Copyright © 2026 ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Admin", "url" : "https://uk.armakuni.com/events/author/admin" }, "dateModified" : "2024-06-29T12:45:30.811Z", "datePublished" : "2024-05-01T17:14:11.000Z", "headline" : "Platform as a Product Meetup — Armakuni", "image" : [ "https://uk.armakuni.com/hubfs/Imported_Blog_Media/photo-from-elena-lightfoot-2-4.jpeg" ], "mainEntityOfPage" : { "@id" : "https://uk.armakuni.com/events/nov23-platform-as-a-product", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://uk.armakuni.com/hubfs/2554%20Armakuni%E2%80%93Logo%20(Outline%E2%80%93RGB)%20(3).png" }, "name" : "Armakuni Ltd" } } ```