--- title: "Unleashing Success: The Power of Product Mindset & Customer-Centricity in Platform as a Product — Armakuni" description: "Unleashing Success: The Power of Product Mindset & Customer-Centricity in Platform as a Product" image: https://uk.armakuni.com/hubfs/Imported_Blog_Media/lopug-Mar-21-2024-09-38-42-3973-AM.jpg --- [![Copy+of+2554+Armakuni–Mark+(Outline–RGB)](https://uk.armakuni.com/hs-fs/hubfs/Copy+of+2554+Armakuni%E2%80%93Mark+(Outline%E2%80%93RGB).png?width=683&height=476&name=Copy+of+2554+Armakuni%E2%80%93Mark+(Outline%E2%80%93RGB).png "Copy+of+2554+Armakuni–Mark+(Outline–RGB)")](http://www.armakuni.com) - [What We Do](https://www.armakuni.com/what-we-do/) - Who We Help - [Finance](https://www.armakuni.com/who-we-help/finance/) - [Healthcare](https://www.armakuni.com/who-we-help/healthcare/) - [Supply Chain](https://www.armakuni.com/who-we-help/supply-chain/) - [Telecom](https://www.armakuni.com/who-we-help/telecom/) - [Entertainment and Marketing](https://www.armakuni.com/who-we-help/entertainment-and-marketing/) - Where We Help - [Consulting](https://www.armakuni.com/where-we-help/consulting/) - [Accelerated Delivery](https://www.armakuni.com/where-we-help/accelerated-delivery/) - [Cloud with AWS](https://www.armakuni.com/where-we-help/cloud-with-aws/) - [Gen AI and ML](https://www.armakuni.com/where-we-help/gen-ai-and-ml/) - [Data Engineering](https://www.armakuni.com/where-we-help/data-engineering/) - [Client Outcomes](https://www.armakuni.com/client-outcomes/) - [About](https://www.armakuni.com/about-us/) - [The AK Way](https://www.armakuni.com/the-ak-way/) - [Insights](https://www.armakuni.com/insights/) [GET IN TOUCH](https://www.armakuni.com/get-in-touch) - [What We Do](https://www.armakuni.com/what-we-do/) - Who We Help - [Finance](https://www.armakuni.com/who-we-help/finance/) - [Healthcare](https://www.armakuni.com/who-we-help/healthcare/) - [Supply Chain](https://www.armakuni.com/who-we-help/supply-chain/) - [Telecom](https://www.armakuni.com/who-we-help/telecom/) - [Entertainment and Marketing](https://www.armakuni.com/who-we-help/entertainment-and-marketing/) - Where We Help - [Consulting](https://www.armakuni.com/where-we-help/consulting/) - [Accelerated Delivery](https://www.armakuni.com/where-we-help/accelerated-delivery/) - [Cloud with AWS](https://www.armakuni.com/where-we-help/cloud-with-aws/) - [Gen AI and ML](https://www.armakuni.com/where-we-help/gen-ai-and-ml/) - [Data Engineering](https://www.armakuni.com/where-we-help/data-engineering/) - [Client Outcomes](https://www.armakuni.com/client-outcomes/) - [About](https://www.armakuni.com/about-us/) - [The AK Way](https://www.armakuni.com/the-ak-way/) - [Insights](https://www.armakuni.com/insights/) [GET IN TOUCH](https://www.armakuni.com/get-in-touch) # LOPUG - London Platform User Group Jan 24 Written By [Admin](https://uk.armakuni.com/admin)     [![](https://images.squarespace-cdn.com/content/v1/6273c7fb31345321ac5c308b/f8a8b016-fd51-44b5-b3bb-88ec17f9f615/lopug.jpg)](https://www.meetup.com/london-platform-user-group-lopug/events/297820539/) **7:00pm - Talk 1: Unleashing Success: The Power of Product Mindset & Customer-Centricity in Platform as a Product** Far too often, platform teams get lost in the technical maze, obsessing over implementation details. The 'build it and they will come' mindset prevails, often to the detriment of the end user. Neglecting customer needs and overlooking the primacy of end users can turn internal platforms into, at best, reluctantly accepted tools and, at worst, unused white elephants. Join Zenon and Faye as they guide you through their journey of instilling a Product Mindset and customer-centric thinking during a transformative internal platform project for a financial services company. Using an enabling team model, they catalysed cultural and behavioural shifts that transformed user interactions and stakeholder engagement. The result? A surge in adoption, thrilled customers, and remarkable return on investment. Get ready to discover the keys to platform success, where the end user takes centre stage, and the impact is nothing short of extraordinary. Source: [https://www.meetup.com/london-platform-user-group-lopug/events/297820539/](https://www.meetup.com/london-platform-user-group-lopug/events/297820539/)     [ PHP Conf - Pairing, Sharing, Caring](https://uk.armakuni.com/events/php-conf-pairing-sharing-caring) [Webinar - Optimising Cognitive Load For The Leaders Of Teams ](https://uk.armakuni.com/events/optimising-cognitive-load-07-23) ## Get In Touch [CONTACT US](https://uk.armakuni.com/get-in-touch) Armakuni 124 City Road London, EC1V 2NX ![cyber-essentials-plus-badge-high-res.png?format=2500w](https://uk.armakuni.com/hs-fs/hubfs/Imported%20images/cyber-essentials-plus-badge-high-res.png%3Fformat=2500w.png?width=200&height=199&name=cyber-essentials-plus-badge-high-res.png%3Fformat=2500w.png) ![Armakuni_2021_Certification_Badge](https://uk.armakuni.com/hs-fs/hubfs/Imported%20sitepage%20images/Armakuni_2021_Certification_Badge.png?width=200&height=200&name=Armakuni_2021_Certification_Badge.png) ![CCS_WHITE_Supplier_AW_300dpi](https://uk.armakuni.com/hs-fs/hubfs/Imported%20sitepage%20images/CCS_WHITE_Supplier_AW_300dpi.png?width=200&height=161&name=CCS_WHITE_Supplier_AW_300dpi.png) ![Untitled+design-2](https://uk.armakuni.com/hs-fs/hubfs/Imported%20sitepage%20images/Untitled+design-2.png?width=200&height=200&name=Untitled+design-2.png) - [Privacy Policy](https://uk.armakuni.com/privacy-policy) - [Modern Slavery](https://uk.armakuni.com/modern-slavery) - [Carbon Footprint](https://disclosure.positiveplanet.uk/armakuni/) --- Copyright © 2026 ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Admin", "url" : "https://uk.armakuni.com/events/author/admin" }, "dateModified" : "2024-06-29T12:46:34.243Z", "datePublished" : "2024-05-01T17:17:47.000Z", "headline" : "Unleashing Success: The Power of Product Mindset & Customer-Centricity in Platform as a Product — Armakuni", "image" : [ "https://uk.armakuni.com/hubfs/Imported_Blog_Media/lopug-Mar-21-2024-09-38-42-3973-AM.jpg" ], "mainEntityOfPage" : { "@id" : "https://uk.armakuni.com/events/lopug-london-platform-user-group", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://uk.armakuni.com/hubfs/2554%20Armakuni%E2%80%93Logo%20(Outline%E2%80%93RGB)%20(3).png" }, "name" : "Armakuni Ltd" } } ```